Terms of service
TERMS OF SERVICE
Last Updated: August 2026
Welcome to Aster Vale. By accessing or using astervale.shop or purchasing products from our store, you agree to these Terms of Service. Please read them carefully before using our website or placing an order.
1. GENERAL
Aster Vale specializes in handcrafted garden wind spinners, kinetic sculptures, and outdoor decorative art.
By using our website, you confirm that you are legally able to enter into a binding agreement or are using the website with the involvement of a parent or legal guardian.
2. OUR PRODUCTS
Our products are handcrafted and individually finished. Because of the nature of handmade products, slight variations in color, texture, finish, dimensions, and appearance may occur.
These variations are a natural part of handcrafted artwork and may make each piece slightly different from product photographs.
Product images are provided to represent our products as accurately as possible. Colors may appear slightly different depending on lighting, photography, and individual screen settings.
3. MADE-TO-ORDER PRODUCTS
Certain products may be made to order.
Made-to-order products may require additional crafting and preparation time before shipment. Estimated production times will be provided on the applicable product page whenever possible.
If a product is already available in inventory, it may be shipped sooner.
4. CUSTOM ORDERS
Some products may be customized according to customer specifications.
Customers are responsible for reviewing all selected dimensions, colors, finishes, and customization details before completing an order.
Once production has started, changes or cancellations to customized orders may not be possible.
5. ORDERS
When placing an order, you agree to provide accurate and complete billing, shipping, and contact information.
We reserve the right to refuse, cancel, or limit an order when necessary, including in cases involving incorrect pricing, suspected fraudulent activity, unavailable products, or circumstances that prevent us from fulfilling an order.
If we cancel an order after payment has been received, an appropriate refund will be issued.
6. PRICING
All prices displayed on our website are listed in U.S. Dollars unless otherwise stated.
Prices, product information, availability, and promotions may be changed or updated at any time without prior notice.
We reserve the right to correct pricing, typographical, product description, or other errors.
7. PAYMENT
Payment must be successfully completed through the payment methods offered at checkout before an order can be processed or shipped.
By submitting payment, you confirm that you are authorized to use the selected payment method.
8. SHIPPING
Orders are shipped using the delivery carrier selected or offered by Aster Vale.
Shipping and delivery times may vary depending on the destination, product availability, production time, carrier operations, weather, holidays, and other circumstances beyond our reasonable control.
Customers are responsible for providing an accurate and complete shipping address.
For more information, please review our Shipping Policy.
9. RETURNS & REFUNDS
Aster Vale offers a 30-day return policy for eligible purchases.
For complete information regarding return eligibility, refunds, exchanges, damaged items, and return procedures, please review our Return & Refund Policy.
10. PRODUCT CARE & INSTALLATION
Customers are responsible for properly installing, handling, and caring for their garden wind spinners and outdoor sculptures.
Products should be installed according to any instructions provided with the product.
Aster Vale is not responsible for damage resulting from improper installation, misuse, neglect, unauthorized modifications, accidents, or failure to properly secure the product.
Because our products are designed for outdoor use, customers should use appropriate judgment regarding severe weather conditions and secure or relocate products when necessary.
11. INTELLECTUAL PROPERTY
All content available on astervale.shop, including product photographs, product descriptions, logos, graphics, text, designs, videos, branding, and other original materials, is owned by or licensed to Aster Vale unless otherwise stated.
You may not copy, reproduce, modify, distribute, publish, or commercially use our content without prior written permission.
12. PROHIBITED USE
You agree not to use our website for any unlawful purpose or in any manner that could damage, disable, overburden, interfere with, or compromise the operation or security of the website.
Unauthorized attempts to access our systems, accounts, or data are prohibited.
13. THIRD-PARTY SERVICES
Our store may use third-party services, including payment processors, shipping carriers, website services, analytics providers, and other technology providers.
Third-party services may operate under their own terms and policies. Aster Vale is not responsible for the independent practices, policies, or availability of third-party services.
14. WEBSITE ACCURACY
We make reasonable efforts to keep the information on our website accurate and current.
However, occasional errors or omissions may occur. We reserve the right to correct errors and update product information, pricing, availability, or other website content when necessary.
15. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Aster Vale shall not be liable for indirect, incidental, special, consequential, or other damages arising from the use of our website or products, except where such limitations are not permitted by law.
Nothing in these Terms of Service is intended to exclude or limit any legal rights or remedies that cannot legally be excluded or limited.
16. PRIVACY
Your use of our website is also subject to our Privacy Policy, which explains how information may be collected, used, and protected when you visit our website or place an order.
17. CHANGES TO THESE TERMS
Aster Vale reserves the right to update or modify these Terms of Service at any time.
Any updated version will be posted on our website with the revised effective date. Your continued use of the website after changes are posted constitutes acceptance of the updated terms.
18. GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the State of Georgia, United States, except where applicable law requires otherwise.
19. CONTACT INFORMATION
If you have questions regarding these Terms of Service, please contact us:
Aster Vale
Ralph Cruickshank
Phone: (678) 913-9815
Email: ralphcruickshank96@gmail.com
Address:
205 Aviary Ln
Dallas, GA 30132
United States
Website:
astervale.shop